FREQUENTLY ASKED QUESTIONS

GENERAL

Our Cowboy Pools are 6', 8’, 9’, or 10’ wide by 2’ tall. They look cool, they’re affordable, they’re SO MUCH easier to maintain than a real pool, they’re sturdy, and they are the perfect size for: Easily stepping in and out of the pool, sitting on the ledge and putting your feet in, sitting in the pool all day and keeping cool, children who may not be great swimmers. A 5’6” adult will be covered in water to their upper chest when seated.

A 6' Cowboy or Cowgirl Pool can seat 2-4 adults. An 8’ can easily hold 5-6+ seated adults. A 9’ can fit 6-8+. A 10’ can fit 8+ seated adults. This depends of course on the size of the people and the spacing between them.

Generally, not really. The pool should not get too hot to the touch in the sunshine, though we do suggest keeping the pool at least partially shaded. Put it under a tree or try one of our umbrellas for shade. You can use foam noodles you can place over the rim of your Cowboy Pool to add cushion and protection.

Our stock tanks are made from galvanized steel. Galvanization is the process of applying a protective zinc coating to steel, to prevent rusting, and these tanks are meant to hold water. If you follow our directions for maintaining your pool, you should have no problems for years! Our tank manufacturer quotes up to 10+ years with proper care.

Generally, not really. If left in direct sunlight, water can get to a lukewarm bath water temperature. We suggest adding a little fresh water or a bag of ice if your water is warmer than your liking. Keeping your water flowing, your pool shaded and using a fountain in the pool will keep the water temperature fairly cool. Check out our Recommended Products on the Shop page for links to some of these items.

Cowboy or Cowgirl Pool Warranty Info: Remember to register your product with your Waterway filter pump and your Hastings stock tank once you’ve received it. Our stock tanks and filter pumps come with their own manufacturer warranties, which you’ll receive upon delivery. Cowboy Pools offers service on any issues that arise due to faulty installation within 21 days of installation, only to those in the Austin area. Any issues that arise thereafter, are not due to installation of the product and pool component warranties should be reviewed. Your Cowboy Pools comes with a set of instructions that can walk you through maintenance and any common issues that may arise. We also have this information on our website. Any leaks from hosing, from your filter pump or from where the inlets and outlets meet your pool, may be easily addressed and fixed.

Waterco & Waterway Filter Pump Warranty Information: For detailed information on your filter pump instructions, please refer to the brochure or Owner’s Manual. You may register your Waterway filter pump at: http://warrantycard.waterwayplastics.com:59520/. Your Waterco filter pump structure, as sourced through A-Tex Pools comes with a 1 year warranty through Waterco and a 30 day warranty for pump motor malfunction, both of which can be inspected by at A-Tex Family Fun Center in Austin. Tell them you’ve got a Cowboy Pool!

Hastings Stock Tank Information: All Cowboy Pools stock tanks have been inspected and found free of defects prior to leaving the manufacturer warehouse.

If you have any questions or concerns, please contact our customer support team using our online form. We will help you navigate any issues with your Cowboy Pool.

These tanks contain NO LEAD. This information is confirmed by the manufacturer, Hastings. By EPA standards, they’re safe for livestock to drink from, and they’re safe for humans to swim in!

PREPARING FOR YOUR POOL

Find a spot for your pool and make sure it’s level. Search FAQs for placement information for more info on pool and equipment placement

To install a Cowboy Pool, you need a solid, level surface, outdoor 110V GFCI outlet, and a clear pathway for us to roll in your tank at least 2 ft wide and at least as tall as the diameter of your pool. 

You will need to get your ground professionally leveled with space at least a few inches wider than the diameter of your pool (6', 8', 9' or 10'). The base of our tapered Cowgirl Pools is about 1 ft narrower than the top diameter (8' or 10').

For help with leveling and landscaping, we recommend Matthew at SNAP Lawn Care : 512-413-8578 - SNAPLC512@gmail.com

If you're leveling the space yourself, the best way to double check that your ground is indeed completely level, is to use a long level or a long straight 2x4 and put a level on top, and check from all directions. If any leveling does need to happen, this needs to be done ahead of time.

A Cowboy or Cowgirl Pool can sit on pea gravel, decomposed granite, gravel, earth, sand, grass, or cement as long the space is completely level from all sides and the rock is not too large or pointy that it could dent the bottom of the tank. A cement slab is not necessary to place a pool, and it's also good to note, if you have a cement slab already in your yard, it may not be completely level.

Stock tank pools are shallow and so they weigh significantly less than a deeper pool per square foot, but still about 6000-9000+ lbs when filled. You’ll need to ensure that the location can support all that weight. A wooden deck may or may not be able to support it.

Cowboy Pools should not be placed above any gas lines or water lines that could not support this weight.

Cowboy Pools use 8', 9' or 10' wide by 23.5" tall Hastings Black label galvanized steel stock tank pools. Our Cowgirl Pools use 8'x2' or 10'x28" Hastings polyethylene stock tanks. Our Waterway TWM-30 filter pumps are 33" tall x 28" long x 17" wide and will need to sit on level ground. If you are building around the pool and filter pump, please note that we will need full access to the top valve of the filter pump and the sides where the hoses connect. We will also need access to the outside of your pool where the 3 hoses will be attached on one side of the tank.

Our filter pumps can be placed just about anywhere from right next to your pool within 50 feet of the pool and within 100 feet of the outdoor GFCI outlet. Please let us know if you plan to place your filter pump further than 25 feet from your tank, so we know to use a stronger pump for your pool installation.

We’ll run a heavy duty extension cord (up to 100’) from wherever you decide to place your filter pump to your outdoor outlet. Determining factors of filter pump placement also include aesthetics and sound, though it makes a fairly quiet hum. We will bring all the extra hosing you may need for whatever you decide. There will be two hoses from the pool to the filter pump and an extension cord from the pump to the electrical outlet. There are 3 holes drilled, but the 2 suctions are connected and then 2 hoses extend from there. We’ll need to access the water source with 100’ garden hoses just to fill up the pool. Then the pool water will recirculate itself.

In Austin, most likely no, but you'll still want to check on your HOA and city/county regulations to be sure.

To build your deck around your pool, we'd recommend dropping off your tank ahead of time so you can work off the exact size of your tank (as it can vary by inches). We can make an extra visit to drop off your tank before coming back to install your pool. That extra visit would incur a $150 delivery fee (if you're within 50 miles of 78704).


Our filter pump and hosing can live under the deck, as long as we’d still have full access to the top and sides of the equipment. Our filter pump is 33" tall x 28" long x 17" wide and needs to be set on level ground as well. We’d also need to access the hosing that attach to the pool at three points on one side of the tank, and those fittings that attach to the pool wall from the outside.

We'd be happy to be connected with your builder as needed. You may reach out to schedule a consultation at howdy@cowboypools.com.

Yes, ONLY if you use a quality outdoor extension cord that is at least 14ga and can handle at least 13 amps. This is important, as a lesser quality cord can malfunction and cause problems to the filter pump, and can potentially spark or cause a fire.

As a matter of fact we do! We recommend calling John at 512-484-6110‬, he's great!

For the pool pump, you'll just need a standard 110V 15amp outdoor GFCI outlet to plug it into.

We have GFCI adapters for $30 if your outdoor outlet is does not have a GFCI. Our filter pumps draw ~12 amps.

The Natural Gas heaters require another 15amp outlet.

The Electric Heaters require a 240v electrical connection run within 5ft of the pool pump and the image below shows the requirements for the two heater sizes.

 

 

 

 

We provide extension cords up to 100ft for the pool pump, or you could provide a 14/3 gauge outdoor extension cord if you prefer to use your own.

If you need an electrician you can reach out to John at 512-484-6110‬, he's great!

DELIVERY / INSTALL

A Complete Cowboy or Cowgirl Pool Package includes:

  • Black Label Hastings Stock Tank or Hasting Poly Stock Tank. Proudly Made in the USA
  • High-performance Waterway or Hayward sand filter pump. Proudly Made in the USA
  • 50 lbs of Filter Sand
  • Floating Chlorine Dispenser
  • 8 x 1" Chlorine Tablets
  • Maintenance Kit: including nylon bristle brush and hand skimmer
  • Water Chemistry Test Strips, 50 count
  • Automatic Timer

Galvanized Steel Stock Tank details:

  • Size: 6', 8', 9', 10' or 11' wide x 2' deep

Poly Stock Tank details:

  • Approx. Size: 10' x 28" (Width x Depth) or 8' x 24" (Width x Depth)

The Hastings Black Label galvanized steel stock tank has been the industry standard for decades. It is one of the few tanks on the market still made out of all 20GA, G90 steel. The Hastings Poly Tank is the most rugged poly tank on the market. It features a closed-lip design that is incredibly strong and wont buckle to crowding livestock. Each Poly Tank is made of 100 percent high density virgin polyethylene so tanks wont rust or corrode.

This package includes filter pump placement approx. 9’ from the pool. If you would like the filter pump to be placed in a different location further from the pool, this will require additional hosing and additional charges. We must also charge for: any additional leveling that must be done upon installation (if only touch ups need to be done), GFCI adaptors if needed.

Once you place an order for your Cowboy Pool, you must prepare your space for delivery. That info can be found above in FAQs. We will also send that information in your order confirmation email and have you submit photos of your space when it's ready for delivery. Once we schedule your delivery, we set up your pool, a process that can take 2-4 hours. We do not do any landscaping or digging. We are currently only delivering in the Austin area, free of charge.

We realize that everyone is designing their spaces differently so if you are working on a special project and have requests or questions on how to best prepare your space please reach out to us at howdy@cowboypools.com

We’re currently at about a 6-8 week turnaround time for pool installs. The lead time is an estimated time frame after you purchase your pool package, from when you are ready to schedule your installation to our first available time slot. You can always reach out to us if you have a reliable leveling/landscaping completion date, and we will do our best to tentatively schedule around that.

 

Please see "How do I prepare my yard" for more information.

Our Cowboy Pools and heaters are available for free delivery / install within 50 miles of our warehouse in 78704.

If you're outside this area please contact us before purchasing your pool and we'll do our best to accommodate if we're able!

We do offer accessories that can be delivered nation-wide.

If you’re ready to make your purchase, you can shop for your pick of any pool package and accessories we offer, and we'll invoice for the delivery fee later. Questions? Ask us here or email us at howdy@cowboypools.com. Sign up for our email list to keep informed of any updates on that!

MAINTENANCE

 

PLEASE READ THE FOLLOWING MAINTENANCE INSTRUCTIONS
  • These pools should be properly maintained to ensure proper sanitation measures are taking place. Without proper pool maintenance (which includes circulation and treatment of water) various pathogens can grow. If you’re looking for a worry-free option, we’re now offering a bi-weekly service package.
  • PLEASE NOTE, IF SOMETHING EVER DOESN’T LOOK OR SOUND RIGHT, UNPLUG THE PUMP.
  • Only use the minimum amount of chlorine needed to keep your pool clean, about 1-2 x 1-inch tablets per week, less in colder months. DO NOT put your chlorine tablets directly in the pool! Place them in a chlorine floater and keep it all the way closed to release the chlorine slowly through the holes in the bottom. Supplement the chlorine tablets with 1-3 cups of liquid chlorine each week, pour in while your pump is on and water is flowing
    • If your pool starts looking a little cloudy or green, it doesn't necessarily mean you don't have enough chlorine. Here are some maintenance steps to keep your pool clear in such a situation:
    • First, backwash your pool. Make sure you backwash it enough to lower the water level a few inches. See detailed instructions.
    • Add fresh water to your pool and test your water chemistry.
    • You may need to add between 1/8-1/4 a gallon of liquid chlorine to a cloudy pool and add about a 1/2 a gallon to a green or brown pool. Liquid chlorine reacts differently with the water than chlorine tablets do, and will help clear up your pool.
  • DO NOT mix chlorine and bromine in water. This can cause a dangerous chemical reaction. If you’re going to switch from one to the other at any point, you’ll need to drain and clean your pool, and do a line flush.
  • Check the pH and chlorine levels of your water regularly (every week or so) with a test kit. The kit will have instructions on the safe ranges to look out for. The testing strips also come in your Cowboy Pool Package. If the pH reads too high or too low, you can use products like pH Up or pH Down to balance levels.
  • Every so often, you may need to scrub your tank with a non-abrasive brush or sponge to ensure that your Cowboy Pool is clean of algae and any slimy stuff.  
  • Your pool comes with a high-performance above ground filter pump. We recommend that you run the filter pump 1-2 hours on and 1-2 hours off during the daytime. All the information you’ll need for using and maintaining your filter pump are in the instructions manual with purchase.
  • Fill your pool using a hose connected to a municipal water source. Keep your water level above the suction and return, especially when your pump is on an automatic timer, as the pump should not suck in air. You’ll need to backwash the air bubbles out if your pump has accidentally pumped in air.
  • After a period of time, dirt accumulates in the filter which causes resistance to flow and which makes it necessary to backwash the filter. Conditions for backwashing:
  • When the pressure gauge reading on the filter raises 7.2 PSI higher than the initial start up pressure.
  • The flow rate through the filter decreases and is not sufficient
  • If you ever see sand that you don’t recognize in the pool.
  • If the pool is cloudy 
  • How to Backwash: Unplug the pump, then push and turn the filter valve on the filter to BACKWASH. Plug the pump back in and water will be pumped through the backwash hose. When the water in the sight glass on the left side of the filter is clear unplug the pump. Then push and turn the filter valve to rinse and plug the pump back in for 10-15 seconds or until the sight glass is clear again. Lastly, push and turn the filter valve back to filter and the plug the pump back in. Take note of the pressure gauge on the filter after cleaning.

  • Cleaning the pump basket regularly is important to the overall maintenance of your swimming pool. Clogged baskets make your pump have to work harder to try to cycle the water. This can decrease the life and stress the seals in your pump. Here's how:
  • Unplug the power to the pump.
  • Unscrew the suction and return covers that are inside the pool.
  • Insert the supplied plug fittings to block the water from exiting the pool.
  • Unscrew and remove pump basket lid. Pour out leaves and debris from the basket or use a garden hose to wash the basket.
  • Replace pump basket with the opening hole facing the hose.
  • Replace pump lid and o-ring. Do not over-tighten.
  • Remove plugs and replace suction and return cover fittings to the inside of the pool.
  • Plug pump back in to power.
  • Changing the sand in your sand filter is recommended about every 4-5 years, or when your sand has worn out and fails to capture contaminants from your pool. You’ll need to replace with 40 lbs of filter sand (about $20). 
  • To drain your pool, unplug your drain using pliers to unscrew the drain plug. Use a shop-vac, a sump pump or siphon water with a garden hose to get any remaining water out. We do not recommend draining your pool for Texas winters.
  • Winterizing: We recommend keeping your pool filled with water and having the water pumping throughout the year. Surprisingly, keeping water in the pool at all times minimizes the chance of rust. Because it doesn’t freeze in Austin for long periods of time, it’s a good idea to keep your Cowboy Pool filled with water and circulating, rather than “winterizing" your pool.
  • When the temperature drops below freezing, or when there is a freeze warning, switch your timer to “On” so that the pool is programed to circulate until the temperature rises. For added freeze protection, cover your hoses and filter pump with a blanket. See freeze instructions with your Camplux heater handout.
  • In cooler months, you're going to need to use less chlorine in your pool. We recommend about one tab per week or less when it starts to cool down. You’ll notice the chlorine won’t dissolve as quickly as it did in warm weather. 

 

If this sounds like more than you want to handle on your own, we offer Bi-Weekly Pool Service to service your pool water and equipment every other week. Sign up for pool service here.

We recommend a complete water refresh of your pool every year. Chemical build up, body oils, and other phosphates can build up in your water and on your tank. Draining and refilling your pool every year will extend the life of the galvanized metal.

Keep in mind maintaining a metal pool is different than a traditional pool and you'll want to use the minimum amount of chemicals to balance the pool to avoid damaging the galvanization.

*Never use a salt chlorination system in a metal pool.

*Never let a chlorine tablet rest directly on the bottom of your metal pool.

*Never add any algaecides or clarifiers without consultation with Cowboy Pools

pH and alkalinity tend to follow one another. If you're primarily using chlorine tabs in your pool you will most probably see low pH (and alkalinity) because tabs are acidic. pH can be raised with sodium bicarbonate (baking soda). Start with 1/4 to 1/2 cup of baking soda to raise the pH and always have pump running when adding chemicals (chlorine also) swirl around and let pump run for 30-45 minutes. Then retest to see the change. Fresh water can also be added since most city water is on the high end of pH.

In warmer months, using just chlorine tablets alone may not be quite enough to keep your water clean and clear. We recommend stocking some liquid chlorine, that can be found at Lowe's, Home DepotAmazon and other online retailers. One to two gallons should last you the summer season.

Use between 1-1/2 cup to 2-1/2 cup of liquid chlorine every week to supplement your 1-2 tablets. Pour it into your pool while your pool pump is running and keep it running for at least an hour. To run your filter pump, flip the switch on your timer to the ON position, then back to TIMER mode afterward. This will help clear up or prevent any murkiness and green water. As always, make sure your tablets are kept in a floater, so tabs don’t fall to the bottom of your tank.

It is also best to chlorinate in the morning or evening hours out of direct sun. Backwash your pools weekly instead of bi-weekly in the summer months.

DO NOT use pool shock, muriatic acid or algaecide on your Cowboy Pool as it can damage the galvanized coating on the steel. Shock powder can be tempting, but it’s much too powerful for our small pools and is full of calcium which can lead to scale buildup. Pool shock is meant for larger in-ground plaster pools only. 

Balancing the chemistry can be tricky but baby steps to correct is the best method. Always lean to light side when adding things to the pool - remember these are very small bodies of water and more chemicals can be added later. 

If your pool water is green, brown, yellow or black, your pool likely has algae. In the right conditions, algae can bloom within hours. Swimming pools are the perfect location for algae to grow because of water and sun exposure. Most often, algae will grow when your pool water is out of balance, in warm temperatures, exposed to sunlight, and contains phosphates or carbon dioxide. They may also bloom if your pool lacks good circulation, filtration, or sanitation. Algae clouds and colors the water in your pool, making it difficult to return to crystal clear water. Although algae isn’t directly harmful to swimmers, it can clog up sanitation pathways in the water and clog up pores in the pool filter.

DIY POOL KITS

Where to find Stock Tank in my area?

You may want to check your city, county or HOA requirements for above ground pools over 24" tall. Galvanized steel stock tanks may be just under 24".

Tankandbarrel.com - will deliver galvanized Hastings tanks up to 7' wide all over the USA!

Tractor Supply - Located in most states. 8' round galvanized tanks and oval tanks.

Atwoods - Oklahoma, Kansas, Texas, Missouri, Arkansas. 6' & 8' round galvanized tanks and 8' poly tanks.

Mccoys - Texas, Oklahoma, New Mexico, Mississippi, Arkansas. 6' & 8' round galvanized tanks and oval tanks, and 8' poly tanks.

TrueValue - Locations across America. 8’ Poly Tanks ship to store.

Rural King - KY, IN, WV, IL, VA, FL, OH, TN, PA, AL, MO, MI, NC. Up to 8' round galvanized & poly tanks and oval tanks.

Fleet Farm - Indiana, Minnesota, South Dakota. 6' and 8' galvanized round tanks.

D&B Supply - Oregon, Idaho. Pick up or special order. Oval or poly tanks available.

agrisupply.com - VA, NC, SC, GA. Oval galvanized tanks available.

Calranch.com - Idaho, Utah, Arizona. 8' galvanized and poly tanks available.

Coastal Country - Washington, Oregon. Up to 8' galvanized tanks and up to 9' poly tanks available.

H20 Tank Avenue - Delivers within 75 miles of Los Angeles. Galvanized and poly tanks up to 10'.

Tankdepot.com - up to 9’ poly tanks, can be shipped. Call 866-854-2423 or email info@tank-depot.com

Stock Tank House- They cover most of Florida and sell 8, 9, and 10 ft stock tanks.

 

How to get a stock tank delivered?

Here are some tips, websites and apps that may be able to help get you your stock tank to your door!

UShip - post your ask ("Deliver an 8' stock tank to my house") and receive bids.

Two Men and a Truck - If you’ve recently purchased a large or bulky item but don’t have a way to get it to your home, TWO MEN AND A TRUCK’s pickup and delivery service will pick up your purchase and deliver it wherever it needs to go.

Craigslist - post a gig or look out for movers, handy construction truck drivers type people

Task Rabbit - Post you r ask to the platform. Perhaps someone on there in your area has the ability

Rent a UHaul - If you’re doing it yourself, you’ll likely need a buddy

Rent a trailer - either flatbed (9’ or under) or with high sides, and make sure you strap down tight!

  • 1/2 HP Hayward Sand Filter Pump
  • Adapters, Fittings, Sealant, Tape, Glues
  • Maintenance Kit: skimmer, floating chlorine dispenser
  • Automatic Timer
  • Hole Saw Blade
  • Metal File
  • Cowboy Pools Decal Sticker
  • Thorough Video Tutorials 
  • Customer Support via Phone and Email
  • A Stock Tank of your desired size. Info on where to find a stock tank in your area can be found below.
  • 40 lbs Pool Filter Sand (We use the 50 lb bags of Quikrete of can be found at Home Depot or other hardware or pool stores)
  • Power Drill
  • Flathead Drill Bit
  • GFCI Outlet
  • Extension Cord
  • Scissors 

Of course this depends on your skill level and ability to follow directions carefully. When prepared, this process of building the pool should take anywhere from 45 minutes to a couple of hours. This does not include the preparation of your space, the filling of the pool with water or the testing of the equipment.  

See the instructions that come with your Cowboy Pool Cover before completing your Cowboy Pool installation. If you'd like to use the side straps to help keep your cover in place, make sure you place the bottom webbed straps below your tank with the D-rings sticking out from underneath the tank before filling your pool with water. 

You can get a handy person who you know and trust to follow our instructions carefully. If there is a fix or any troubleshooting that needs to be done after installation, it would be best to have that same person who is familiar with the pool available to make any necessary adjustments. 

We’ve developed our own method of building a stock tank pool that our experienced team of pool professionals use in our installations. We provide everything you need [aside from a few items mentioned above] including comprehensive and easy-to-follow video instructions, without the headaches and guesswork. We're letting you in on the tips and tricks that will ensure insure you do it correctly the first time. This is the ultimate guide to building a high quality stock tank pool that you can enjoy for years to come. 

All the parts provided come as prepped and assembled as possible and with as few steps as possible. 

We only use high-quality equipment and parts made to last. 

We do not have plans to offer heater systems with our DIY Stock Tank Pool Kits. Nor will we be able to offer assistance with setting up your own heater. We've found that heater systems can be finicky and it would require more customer service assistance than we are equipped to handle. If you live outside of the Austin area and are looking for a way to heat your Cowboy Pool, we recommend finding a handy person who is familiar with plumbing to help you follow any of the YouTube tutorials on the subject. 

HEATERS

  • Water Heater Unit (electric or natural gas)
  • Hosing / Pipe System Installed
  • Pool Thermometer

Our Cowboy Pools and heaters are available for free delivery / install within 50 miles of our warehouse in 78704.

If you're outside this area please contact us before purchasing your pool and we'll do our best to accommodate if we're able!

Questions? Ask us here or email us at howdy@cowboypools.com. Sign up for our email list to keep informed of any updates!

We deliver and install your Cowboy Pools Heater System at your home. If you haven’t already purchased your Cowboy Pools Heater System you can find it in our shop here.

Our tankless water heater unit need to be mounted upright on a sturdy post or a wall of some kind. The Pentair Natural Gas Heater and the Electric Heaters mount to a pad next to your pool pump. 

The heater needs to be placed within 5-10 feet of your pool pump location and your pool pump needs to be within 50ft of your pool. If you are planning to place your pump further than 9ft from your pool there will be an additional charge to run flexible PVC up to 50ft.

Keep in mind that these are heated pools and not hot tubs. You will be able to get the temperature of the pool up into the 90’s and if you are willing to use a lot of fuel or electricity you can continue to heat the pools to higher temperatures but they are not insulated like hot tubs and will lose a lot of the heat over night. Heating a pool is a luxury that doesn't come cheaply and will require a significant amount of fuel each time you want it heated since stock tank pools are not insulated.

We suggest purchasing a Pool Cover or a Solar Cover to sit on your heated water to keep the heated water warm longer and reduce heat loss / evaporation.

If you're looking to heat your pool often and you have access to natural gas at your home, we suggest our Natural Gas heater option. These systems hook directly into your natural gas line (by a plumber), so you don't have to worry about refilling propane tanks. The maximum power output of the Natural Gas Heater is 150,000Btu/Hr. 

If you need to move your natural gas line closer to your pool and equipment, we recommend getting a couple of quote from plumbers before committing to purchasing a Natural Gas Heater System. You can expect to pay a plumber $1,000+ since it is not always straightforward to run a gas line. 

The gas line can be installed either before or after we come install your heater system. After we install your heater, a plumber will need to connect the heater unit to the natural gas line so it is usually better to have the gas line installed after we install your heater.

You can reach out to our recommended plumber Ryan Waits at (512) 965-4524.

We suggest getting a couple of quotes ahead of time, as it may get pretty pricey to extend your gas line.

It totally depends on the starting temperature and the time and fuel or electricity you're willing to use.

The natural gas heaters will heat more quickly and you will see a 5-10 degree raise in temperature per hour.

The electric heaters will raise the pool temp 2-8 degrees per hour depending on which heater you purchase.

You’ll have to keep in mind that these are heated pools and not hot tubs. While you may be able to get the temperature of the pool into the 90’s within a few hours, they are not insulated like hot tubs and will lose a lot of the heat over night. A small pool will be quicker to heat and will put less strain on the heater system.

The Eccotemp and 5.5kw heaters will work best on 6' or 8' pool. These heaters are not ideal for a larger pools as it will take longer to heat and may not reach your desired water temperature.

If you have a larger pool or want to heat your Cowboy Pool often, we recommend getting one of the Natural Gas Heater Systems or the 11kw Electric Heater.

A plumber will need to hook up your heater to natural gas line, which will likely require extending your natural gas line closer to your pool which can be expensive. You can reach out to our recommended plumber Ryan Waits at (512) 965-4524.

For the electric heaters, you will need to contact an electrician to get a quote to run 240v electrical connection to the pool pump site. If you need an electrician you can reach out to John at 512-484-6110‬, he's great!

Keep in mind heating a pool is a luxury that doesn't come cheaply and will require a significant amount of fuel/electricity each time you want it heated since stock tanks are not insulated. Our heater systems do not necessarily turn your pool into a hot tub!

We suggest purchasing a Pool Cover or a Solar Cover to sit on your heated water to keep the heated water warm longer and to prevent heat loss / evaporation.

PLEASE READ THE FOLLOWING INSTRUCTIONS FOR OPERATING YOUR COWBOY POOL HEATER
Camplux / Eccotemp Heaters
  • Turn on your pool pump by putting it in the “On” position on your timer switch. This is located on the timer, not on the pump.
  • Ensure your propane tank hose fitting is firmly tightened to the tank.
  • Fully open the valve on the propane tank by turning the knob counter-clockwise until it stops.
  • Plug in (or turn on) your new heater pump. You will hear your heater turn on which sounds like a few clicks and propane ignition.
    • Warm/hot water will now be flowing into your pool. On the heater unit you can adjust the water flow, gas flow and there is a knob to switch between “Full” and Eco.”
      We recommend the following settings:
      "FULL" mode
      Adjust the “GAS” and “WATER” knobs to your desired temperature. We recommend somewhere between 130°- 140°.
  • *Only operate the pool heater with the pool pump running.
  • ** Do not let water temperature from heater exceed 150°.
  • When you are finished heating your pool:
    • Unplug or turn off your heater pump.
    • Turn your pool pump back into the "Timer" position.
  • You can leave your propane tank valve open when not in use.
  • Even in warmer seasons, we suggest firing up your heater at least every month to ensure the equipment is flowing and working properly.
  • We suggest purchasing a Solar Cover to sit on your heated water to keep the water warm in colder weather.Purchase is limited to Cowboy Pools customers only. You must have purchased or plan to purchase a pool system from Cowboy Pools. Otherwise this set up will not work and we can not install. See our Pool Maintenance page for more information about maintaining your pool

We only recommend heating your pool during a freeze to help prevent equipment damage and to keep it from freezing. We do no recommend trying to heat the equipment above 40-50 degrees during a freeze. 

Our electric heater options requires a 240v connection within 6ft of the pool pump. You can reach out to an electrician to get a quote to see if it's a cost effective solution for you. We carry the 5.5kw heater and a 11kw heater. The difference is capacity and how quickly it can heat your pool and vary from 2-5 degrees per hour to 5-8 degrees per hour.

Again, these electric options require you to hire an electrician to properly wire the connections which start at $1,000 and increase depending on how far they need to trench to your electrical box and the more powerful heaters require thicker wiring which is more expensive.

If you need an electrician you can reach out to John at 512-484-6110.

Heating the pool will take a while with the electric heater and you will need to plan ahead but it all depends on the starting temperature of the water and your desired water temperature.

EPOXY POOL LINER

Well, that mostly depends on you, but this material is meant to last for decades! We do our part to prep your tank and thoroughly coat it with two layers of Pond Shield. Be careful not to damage the sealant by striking it with something heavy or letting chlorine tablets sit on the floor of your tank (always use a chlorine floater).

We will offer a 1 year warranty on any peeling or bubbling that occurs in the epoxy coating. This would be due to improper application of the product. Any cracks or chips in the liner would be due to mistreatment of the tank or excessive wear and tear, but it can be spot treated for a small fee.

*There may be imperfections in the epoxy coating that occur during the application process but these are simply visual blemishes that are not covered under the warranty*

We're glad you asked! The material itself is a premium product, and we use two coatings of the epoxy to ensure its longevity. To correctly prepare the tanks for the epoxy is a lengthy and involved process. Peace of mind and longterm protection against damage to your beloved tank is a great reason to invest in the life of your pool.

Existing stock tanks will have to be assessed on a case-by-case basis for any additional charges that may incur and depending on your set up, we may not be able to accommodate.

  • We charge an extra $300 fee to drain pool, uninstall equipment, pick up tank and take back to warehouse to apply epoxy, then reinstall onsite.
  • Additional charges may apply depending on certain factors:
    • If your location is between 50-100 mile radius from 78704 (up to $150 travel fee)
    • If your tank is especially dirty or rusted (up to $100 cleaning fee)
    • If your pool was not installed by Cowboy Pools and has a complicated set up or messy equipment (up to $100 for extra time)

Each tank is assessed individually. We cannot epoxy a stock tank with a silicon strip down the center of the tank. We likely would not be able to epoxy a very rusted tank. It would require excessive sanding and preparation, and removing the zinc coating can be quite toxic. For the safety of our employees, we would not want to take on a rusted tank. Small, superficial rust spots would be an easier fix. If your tank is quite rusted, we can assist you in purchasing a new tank.

Please allow at least 2-3 weeks for the epoxy job. This is the time it may take for tank pick up, epoxy application, delivery of finished tank, and reinstallation. If purchased with a new Cowboy Pool package, this timeline may very depending on our waitlist and availability of pools.

WINTER ADVICE


PLEASE READ THE FOLLOWING GUIDANCE FOR PROTECTING YOUR COWBOY POOL EQUIPMENT IN CASE OF A FREEZE

IN THE CASE OF A LIGHT FREEZE LASTING 1-2 DAYS:

  • Flip the switch on your timer to "On" so that the pool water continues circulating during freezing weather. Stagnant water means frozen water. Keep the water flowing until the temps rise above freezing. Flip the switch on your timer to "On" so that the pool water continues circulating during freezing weather. Stagnant water means frozen water.
  • Keep the water flowing until the temps rise above freezing For additional insulation and protection against the elements, cover your pump, filter and hoses with blankets or towels. If you have one of our Heater Systems, and as long as you keep your filter pump running (Step 1), water will be flowing through and there's no need to follow freeze protocol just yet.

IN THE CASE OF AN EXTREME FREEZE LASTING LONGER THAN A COUPLE DAYS:

  • Unplug your pool pump.
  • Plug the inside of your pool with your three twist-on plugs.
  • Unscrew the clear pump pot basket lid from your pump. This will help prevent the water in your pump from expanding and cracking the unit. If your lid is frozen, pour a cup of warm water over the top to help loosen it up.
  • Put your filter multiport valve in WINTERIZE position.
    • For Waterco pumps, this is between Rinse and Filter.
    • For Waterway pumps, this is between Waste and Closed.
    • For Hayward pumps lift control multiport valve handle and rotate to set pointer on valve top between any two positions. Leave valve in this “inactive" position. Remove the pump pot strainer housing from the pump. Remove the plug on the side of the pump to drain pump to winterize.
    • If your valve is frozen, pour warm water over the top to help loosen it.
  • If you have a heater, unplug the drain plug on your heater. It is a long, gold metal piece at the bottom of your heater unit. Remember, every part is replaceable or repairable, and we can help you navigate any issues that arise with your pool or equipment.

Remember, every part is replaceable or repairable, and we can help you navigate any issues that arise with your pool or equipment.

Stock tank pools do just fine in winter in most climates. There are a few options:

  • You can heat your Cowboy Pool with one of our heater systems.
  • You can keep the pump running to keep the water flowing. You will need to keep your pool water fairly maintained throughout that time. You can even your pool as a cold plunge or ice bath in cooler months!
  • Or you can drain your pool and pump of water and try to keep it covered until you're ready to use it again (this option we do not recommend, because there is a higher risk of corrosion occurring in your stock over time due to being exposed to air and debris). See instructions below for more info.

We recommend keeping your pool filled with water and having the water pumping throughout the year. Surprisingly, keeping water in the pool at all times minimizes the chance of corrosion of the metal stock tank. Because it doesn’t freeze in Texas for long periods of time, it’s a good idea to keep your Cowboy Pool filled with water and circulating, rather than “winterizing" your pool.

In the cooler months, you need to use much less chlorine. We recommend about one tab per week to as little as one tab per month when it starts to cool down.

In freezing temperatures, switch your timer to "On" to program your pool to circulate, until the temperature outside rises above freezing. *You do not want freezing water in your pool or pump.

We offer winterizing service for your pool for $200. Please reach out to use at howdy@cowboypools.com to schedule a winterizing visit.

If you decide to you want to winterize your Cowboy Pool yourself, here are instructions for draining and preparing the equipment.

  • Unplug your pool pump.
  • Turn your multiport valve on the top of your filter to Waste. If you do not have waste then use backwash.
  • Plug your pump back in and watch the level of your pool start to empty through your backwash hose. *IMPORTANT* Do not allow the level of your pool water to go below the top of your two suction holes inside your pool. Otherwise you can cause damage to your pump if it runs dry.
  • Unplug your metal drain plug on the lower side of your pool to allow the remaining water to drain out.
  • If you do not have access to your pool drain plug then you will need a sump pump to pump the remaining water out of your pool.
  • Next, follow the instructions below based on which pump you have.
    • Hayward
      • Lift control multiport valve handle and rotate so as to set pointer on
        valve top between any two positions. Leave valve in this
        “inactive" position.
      • Remove multiport valve from the filter body by loosening the screws and allow it to completely drain. Set the valve in a dry place.
      • Drain the water from the tank.
      • Remove the pump pot strainer housing from the pump.
      • Remove the plug on the side of the pump to drain pump to winterize.    
    • Waterco
      • Unplug your pump
      • Open the air release valve and move the multiport valve handle to the winterize position [between Filter and Waste] This will allow air to through to all ports.
      • Remove any drain plugs from the filter and pump.
      • Open your pump pot lid and leave it with an air gap.
    • Waterway
      • Backwash filter system completely. See Cleaning Instructions.
      • Run a filter cleaning chemical through filter system as per cleaner instructions.
      • Turn pump off. Disconnect hoses from skimmer and return fitting.
      • Remove drain plug from bottom of filter tank.
      • Unscrew drain plugs located at bottom of pump trap and front of pump housing. Let water drain completely.
      • Disconnect filter to pump connection. Loosen union connection on discharge of pump and remove from pump. Lift and remove pump and pump base from filter base. Store inside.
  • Cover your pool.

If you have a heater, unplug the drain plug on your heater. It is a gold metal piece at the bottom of your heater unit that needs to be unscrewed to allow water to drain.

Remember, every part is replaceable or repairable, and we can help you navigate any issues that arise with your pool or equipment.

TIPS

HELPFUL TIPS TO MAXIMIZE YOUR COWBOY POOL EXPERIENCE...

Make sure to review our safety & warning information prior to entering a Cowboy Pool.

Go easy on the chlorine to help your tank last for a long time. DO NOT put your chlorine tablets directly in the pool! Place them in a chlorine floater and keep it at the lowest setting (or all the way closed). See all maintenance tips in FAQs.

Shade is important to keep your pool cool and keep your shoulders from burning. Try one of the umbrellas listed in our recommended products!

Give your Cowboy Pool an environment that brings you joy. Set the scene and make yourself comfortable. Pick your vibe and go for it. Maybe hang some lights, grab a neck pillow, a cold drink, plant some plants, play some tunes. Make your space delightful. Cowboy Pools pair perfectly with a backyard oasis.

Cover your Cowboy Pool to keep out the leaves & debris. Cowboy Pool Covers coming soon!

Don't pee in your Cowboy Pool. Just don't. Studies suggest that urine can combine with the chlorine in swimming pool water to make potentially harmful chemicals. Find a tree (or a toilet). 

Keep the water flowin'. A good rule of thumb is to tune your timer to 1-2 hours on, 1-2 hours off during the day and off at night. The pump provides plenty of circulation for your Cowboy Pool which also keeps the temperature of the water lower.

Don't paint the inside of your Cowboy Pool. I know it's tempting, but we have not come across any paint that will adhere to the inside of our pools. It will eventually flake off and that isn’t fun to have in your pool. If you’re willing to take the risk to provide extra protection to the inside of your pool, you can try a marine-grade outdoor paint. But be prepared to make touch-ups or re-paint every couple seasons.

Wear sunscreen or a large floppy hat. No shame in a sun shirt! We want you to spend all day enjoying your Cowboy Pool with no regrets.

Share your space with friends and neighbors, responsibly of course. See how quickly your Cowboy Pool becomes the place to be.

Rinse your body & wipe your feet before hopping in the pool. Sweat and dirt can react with the chlorine to cause unwanted bacteria

Don't place your Cowboy Pool on a porch or balcony unless you know it can handle 6000-9000+ pounds of weight (depending on size of your pool and weight of swimmers). That’s about two to three times the weight of a mid-sized sedan. Water is HEAVY.

Do not use a shock treatment to clean your Cowboy Pool. It is very abrasive and can cause rusting in the steel pools. We recommend cleaning with the sponge or soft brush that comes in your maintenance kit + a mild dish detergent if it looks like it needs a scrub. Use a couple extra chlorine tablets in the floater if the water starts to get cloudy. Also refer to #5 and #10.

We do not recommend using rain or well water in your pool because it has a very low PH and is very acidic.

COVERS

  • Do use your cover to help keep leaves, debris and unwanted pests out of your pool.
  • Do shake out the cover after a rain or if it is weighed down my much debris on top. This is a lightweight cover, so it does not have a heavy, hard top.
  • Do keep an eye on your children and pets at all times around our pools, even when covered. 
  • A solar cover can be used to keep our pool covers afloat by placing it underneath our cover. 

  • Do not strap down a cover on an empty tank. Our covers are not indestructible, and a heavy rain on a cover that doesn't have water to keep the cover afloat will put too much strain on the seams, especially if the cover is tightly strapped down with side straps. The cover is made for a pool with water in it. Luckily, the cover has magnets and is fine to use without the straps as well. 
  • Do not tighten the side straps very tight. And though we are working to construct an even more durable cover, our covers are not indestructable and seems can become weakened. 
  • Do not leave children (or pets) unattended around a pool; covered or uncovered. These covers are not childproof and they are not a replacement for adult supervision. 

The bottom and side strap webbing is completely optional. The optional straps that come with our covers do help to keep the covers in place and using them is a better option for keeping kids and pets from accessing the pool. *Our covers are not a replacement for a pool fence, adult supervision, or other precautionary safety measures. 

Our bottom straps are a web of black narrow polyester straps (the material of seat belts) with metal D-rings on all 6 ends. The bottom strap sits flat underneath your stock tank pool, so just the D rings stick out to attach the side straps. 

The side straps then attach to the bottom six D-rings to the corresponding six D-rings on the pool cover. Again, totally optional.

  • Please do not tighten the straps very tight.
  • Plead do not use a cover on an empty tank; it should be filled to just a few inches from the top. 
  • See handout in your pool cover package for detailed usage insructions.

Our covers run true to size: our 6ft pool cover measures 72" (6ft) across, and so on. Our covers are not stretchy, and will only fit a tank up to a couple inches larger. So please please measure your tank from multiple angles to make sure it is not a hair wider than 2 inches wider (1.5" to be safe). Otherwise our cover may not fit your pool. 

Yes! Our covers do fit Cowgirl Pools (poly) as well! And luckily, since Hastings poly tanks don't vary in size, you should have no issue with sizing.

Unlikley a good fit. Unless there is space between your deck and the sides of the tank where you could slide the sides of the cover down, your cover may not work with a deck you have built around it. Perhaps you could have your deck builder create something custom to slide over your pool!

We do not accept returns on our pool covers. We ask that you measure the width of your tank from multiple directions before you purchase a pool cover, in the case your tank is too large or too small for our covers. Our covers fit true to size.

Our optional strap kit securely straps down your Cowboy Pool Cover at six points. Please do not over-tighten. The side straps connect the rings on the Pool Cover and the rings on the Ground Straps. The ground straps slide under a completely drained stock tank pool. If your pool is filled with water and you’d like to keep it that way, you may purchase 6 canopy stakes that can stake into the ground at the base of your stock tank pool. Suggested canopy stakes: Green 16 Inch Spiral Ground Anchor & Black 15 Inch Ground Anchor (on Suggested Products list on Shop page)

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